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If you cancel your initial subscription, then you may be eligible for a full or partial refund. Our experienced vetting team checks all new User profiles and updates to them for inappropriate content and tries to identify and remove possible scammers from the Site.
However, we are not in a position to verify the identity of Users or the accuracy of User Content, nor can we guarantee that our vetting processes will spot all inappropriate User Content. You should therefore not assume that any User Content is accurate or that another User is who he or she claims to be.
It is up to you to take appropriate steps to investigate User Content before you take any action based on it. We will not be liable for false or misleading statements by other Users.
When arranging to meet another person through use of the Services, you must take appropriate precautions and follow the safety guidelines in our Safe Dating Guide. Any such meetings are at your own risk.
You alone are responsible for ensuring that your interaction with other Users is lawful. You are responsible for the acts or omissions of any third parties who use your identification information or account, whether fraudulent or not.
You agree to indemnify us against any claims of this kind. We will not be liable if your identity is used by someone else. You must notify us immediately of any apparent breach of security such as loss, theft, misuse or unauthorised disclosure or use of a username or password. In such case you should immediately amend your password. Although we cannot control what may happen between Users if they decide to meet in person, you should notify us via our report abuse page if you encounter any behaviour that might reasonably be expected to represent a threat to other Users.
Any such reports will be treated in confidence and investigated by a senior member of our customer support team. If it is deemed necessary we may at our sole discretion elect to warn the other User or to suspend or delete his or her profile. If you experience a serious incident when meeting another User such as a physical attack or assault or suspect that another User is missing after meeting someone through the Services or otherwise you are advised to contact the police immediately and let our customer support team know via our report abuse page.
Except as described in paragraph 4. You agree that you will not: in connection with the Services breach any applicable law, regulation or code of conduct; publish or send any User Content including photos you make visible only to your favourites or communications to us which are false or misleading and you agree to update User Content to ensure that it does not become false or misleadingsexually explicit, sexually suggestive, vulgar, indecent, obscene, racist, homophobic, xenophobic, abusive, unlawful, deceitful, invasive of another's privacy, offensive, harmful, violent, threatening, harassing, defamatory, an infringement of third party intellectual property or other rights or which encourage or assist any of the foregoing.
Photographic content that will be publicly viewable is further subject to the terms and conditions noted on the photo upload page; publish content including photos that directly or indirectly alludes to child pornography or attempts to solicit communication with or on behalf of any person under the age of 18; include in your profile or any other information you post on the Site or in any communications you make through the Site to another User who has not previously contacted you, any information that enables you to be personally identified or contacted other than through the Servicesincluding but not limited to your last name, postal or email address or telephone number or another website address where such information about you can be found.
You agree to comply with any guidelines or requirements on our Site as well as any reasonable request or instructions by us in connection with the Services. You must ensure that all contact and payment information e.
You must notify us in writing immediately if you become aware of any inappropriate behaviour in connection with the Services including if you believe that material belonging to a third party has been posted on the Site by another User in breach of copyright. Click here to report inappropriate behaviour or suspicious profiles to the customer support team. It is your responsibility to decide which information to publish or send as User Content which will be visible to other Users or Internet users.
TDL reserves the right to exercise editorial control over profile and picture content, but accepts no liability for User Content including pictures or other activities of Users which may breach the rights of other Users or third parties.
TDL does not verify the accuracy or truth of any information published by Users. You should therefore conduct your own independent investigations to verify the accuracy of User Content published or sent by other Users and be careful when dealing with other Users see also section 4 Safety and Security above.
We do ask Users to notify us of inappropriate User Content.
You acknowledge that such notification may take place and that we may take steps outlined in these Terms in respect of such information which comes to our attention if it relates to User Content published or sent by you. We reserve the right not to accept or to suspend, redact or remove from the Site and the Services all or part of any profile or any other User Content for any reason and, if we do so, we will not enter into correspondence with you regarding the suitability of such User Content.
We assume no responsibility for the deletion of or failure to store your User Content, including profile details and photographs. Further, you must ensure that you save any messages you wish to keep. We reserve the right to permanently delete messages and other User Content after any period stated under the heading "How do I delete my profile? TDL cannot guarantee that offensive or inappropriate material will be removed or deleted from the Site in every case, but any failure to do so in a particular case will not affect our right to remove or delete similar material in subsequent cases.
The Site and the Services contain or use information and content including marks, logos, graphics, images, photographs, animation, videos, text and software that are the intellectual property of our partners, other Users and us.
Your right of use is strictly limited to accessing, downloading, printing and reproducing such information or content for your own personal, private and non-commercial use of the Services within the scope of these Terms. You may not otherwise retrieve, display, modify, copy, print, sell, download, hire or reverse engineer except insofar as permitted by applicable law such content without our prior written consent.
You may not link to our Site or include it in part or in whole within another external website without our prior written consent.
Dating website terms and conditions. This document has been created for subscription-based dating websites. It incorporates detailed clauses.
You may not copy or otherwise use any User Content of other Users except insofar as strictly necessary for your own personal, private and non-commercial use of the Services within the scope of these Terms. You may not publish or post any material on the Site or send via the Services any material that belongs to a third party unless you have permission to do so. You are also requested to notify us if you believe that material belonging to a third party has been posted or sent by another User.
This includes but is not limited to photographs, images and text. The Services are provided to you on an "as is" basis by TDL. We do not guarantee that our Services will be uninterrupted or error-free or will achieve particular results.
We will use our reasonable endeavours to rectify faults if they do occur.
We reserve the right to suspend the Services at any time without notice for repair, maintenance, improvement or other technical reason, but to minimise disruption we will normally try to do so only between 8 p.
We reserve the right to change the Services provided such changes do not have a material adverse effect on the quality of the Services. You may cancel your order for the Services by giving us written notice within 14 days of placing your order. You can do this by either a using the "cancellation request" option in the Contact Us form, or b by emailing us at support dating. Remember to include details of your username and the email address you gave when you joined the site to help us authenticate your request.
If any refund is due under this Right to cancel, it will be governed by the rules of our Refund Policy detailed below.
You may at any time terminate your registration with us by deleting your profile yourself or by requesting the removal of your profile from the Site by either emailing us or by writing to us at the address given above. We will implement such a request as soon as reasonably practicable. You may also cancel the automatic renewal of your subscription at least 48 hours before the renewal date by clicking the link on the Subscription Status page.
This will not affect your Subscriber benefits, which will continue until your subscription expires. We may suspend or terminate your registration at any time: Immediately without notice or refund if in our reasonable opinion you have committed a serious breach of this Agreement or any User Content published or sent by you or your continued membership is or might be damaging to our business or to other Users; or otherwise on seven days notice to you by email in which case we will provide a full refund of the proportion of your subscription payment that relates to the period after termination.
We will notify you by email of any suspension or termination of your registration or of confirmation thereof. Following such notification, you must not attempt to re-register as a Member or to use our Services unless we notify you that any suspension has been lifted.
Termination will not affect the accrued rights of either party under this Agreement. Refunds will only be made where you cancel your subscription to the service within 14 days of your initial payment to us. The following criteria will then be used to determine the validity and amount of any refund. We or third parties may provide links on our Site to third party websites.
You use them at your own risk. We do not review such sites. We do not recommend or recommend such sites nor are we responsible for the content of those sites or any goods or services offered thereon. If in the course of performing a search on our site you encounter any third party website the use of which would violate any applicable law, you must immediately cease use of such website. This section 12 and any other clause excluding or restricting our liability applies to our directors, officers, employees, subcontractors and agents who may enforce this clause under the Contracts Rights of Third Parties Act as well as to us.
Nothing in this Agreement in any way limits or excludes our liability for negligence causing death or personal injury or for fraudulent misrepresentation or for anything which may not legally be excluded or limited. You must give us a reasonable opportunity to remedy any matter for which we are liable before you incur any costs remedying the matter yourself.
If you do not, we shall have no liability to you for that matter. We will not be liable to you for any loss or damage you suffer to the extent you cause or contribute to such loss or damage by your own acts or omissions, for example by not complying with these Terms. Our liability of any kind including our own negligence with respect to the Services for any one event or series of related events is limited to double the total fees paid by you in the 12 months before the event s complained of.
In no event including our own negligence will we be liable for any indirect losses such as loss of profits, contracts or business even if we have been advised of or ought to be aware of the possibility of such losses. We are not liable for failure to perform or delay in performing any obligation under this Agreement if the failure or delay is caused by any circumstances beyond our reasonable control, including acts or omissions of providers of telecommunications services or faults in or failures of their networks and equipment.
We may assign all or part of our rights or duties under this Agreement at any time. Any failure by us to exercise or enforce any right or provision of this Agreement does not constitute a waiver of it. If any part of this Agreement is deemed void or ineffective for any reason, the remainder shall continue in full force.
A person who is not a party to this Agreement shall have no rights under the Contracts Rights of Third Parties Act unless expressly stated otherwise in this Agreement. We will try to resolve any disagreements with you quickly and efficiently, but if you or we feel it is necessary to take court proceedings, this Agreement is governed by English law and any disputes must be decided only by the English courts.
Dating site terms and conditions
All rights reserved. Telegraph Dating. Log in.
Username or Email Address :. Stay Logged In. Forgotten Password? Log in with Facebook. Connections First Impressions The quickest way to connect with others. Matches Find out who you match with.
Profile Views See who's viewed your profile and whose profiles you've viewed. Favourites View the members you have favourited.
Fans View members who have favourited your profile. Mutual Fans Find out if any of the members you've added as a favourite is also a fan of yours.
Find Search Find people by specifying a set of search criteria. New View our newest members. Online See who is currently logged in. Popular View the most popular profiles. Gallery View members who have recently uploaded a photo. Modified View the most recently modified profiles. Luma - Luxury Matchmaking provides assistance and guidance through its representatives.
When communicating with our customer care representatives, you may not to be abusive, obscene, profane, offensive, sexist, threatening, harassing, racially offensive, or otherwise behave inappropriately. If we feel that your behavior towards any of our representatives is at any time threatening or offensive, we reserve the right to terminate your membership.
The Service may provide, or third parties may provide, links to other Internet sites or resources. Because Luma - Luxury Matchmaking has no control over such sites and resources, you acknowledge and agree that Luma - Luxury Matchmaking is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any Content, advertising, products or other materials on or available from such sites or resources. You further acknowledge and agree that Luma - Luxury Matchmaking shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of, or reliance upon, any such content, goods or services available on or through any such site or resource.
Limitation on Liability. Except in jurisdictions where such provisions are restricted, in no event will Luma - Luxury Matchmaking be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of services, even if Luma - Luxury Matchmaking has been advised of the possibility of such damages.
Notwithstanding anything to the contrary contained herein, Luma - Luxury Matchmaking' liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Luma - Luxury Matchmaking for the services during the term of a Client Services Agreement. Arbitration Agreement.
You may not under any circumstances commence or maintain against Luma - Luxury Matchmaking any class action, class arbitration, or other representative action or proceeding. Notice of Rights. By using the services in any manner, you agree to the above arbitration agreement. You are entitled to a fair hearing before the arbitrator.
The arbitrator can grant any relief that a court can, but you should note that arbitration proceedings are usually simpler and more streamlined than trials and other judicial proceedings. Decisions by the arbitrator are enforceable in court and may be overturned by a court only for very limited reasons. Court Proceedings. Any proceeding to enforce this arbitration agreement, including any proceeding to confirm, modify, or vacate an arbitration award, may be commenced in any court of competent jurisdiction.
In the event that this arbitration agreement is for any reason held to be unenforceable, any litigation against Luma - Luxury Matchmaking except for small-claims court actions may be commenced only in the federal or state courts located in Minnesota. You hereby irrevocably consent to the jurisdiction of those courts for such purposes. Governing Law.Zoosk Review - Online Dating Site
This Agreement, and any dispute between you and Luma - Luxury Matchmaking, shall be governed by the laws of the State of Minnesota without regard to principles of conflicts of law, provided that this arbitration agreement shall be governed by the Federal Arbitration Act. Indemnity by You. No Third Party Beneficiaries. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third party beneficiaries to this Agreement.
This Agreement contains the entire agreement between you and Luma - Luxury Matchmaking regarding the use of its services. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.
This Agreement is subject to change by Luma - Luxury Matchmaking at any time. The revised terms will be effective upon posting on the Luma - Luxury Matchmaking website and your use of the Service after such posting will constitute acceptance by you of the revised Agreement.
This Agreement may be modified by Luma - Luxury Matchmaking from time to time, such modifications to be effective upon posting by Luma - Luxury Matchmaking on the Website. By becoming a Member or Client, you accept this Agreement and agree to all of the terms, conditions and notices contained or referenced herein. By accessing the Website or becoming a Member or Client, you consent to have this Agreement provided to you in electronic form.
You have the right to receive this Agreement in non-electronic form.